In this episode of The Debt Collection Drill, Moss & Barnett attorneys John Rossman and Mike Poncin provide practical advice for collection agencies responding to consumer attorneys and identify frequent mistakes made when faced with a consumer represented by counsel

In this episode of The Debt Collection Drill, Moss & Barnett attorneys John Rossman and Mike Poncin explore the top reasons why consumers sue debt collectors and provide guidance for collection agencies to avoid being targeted by lawsuits.

Moss & Barnett Shareholder John Rossman appeared on the October 8, 2011 episode of Minnesota Law, and discussed an article in the Star Tribune about the Minnesota Department of Commerce issuing fines to collection agencies for employing criminals to work as debt collectors.

In this episode of The Debt Collection Drill, Moss & Barnett attorneys John Rossman and Mike Poncin discuss the two most important cases from 2011 that impact every debt collector.   Their topics for this episode include common collection letter language that a recent court ruled violated the FDCPA and also a case that clarified the permissible purposes for a debt collector to review a credit bureau report.

In this episode of The Debt Collection Drill, Moss & Barnett attorneys John Rossman and Mike Poncin discuss three crucial issues that every debt collector should know – but likely does not know -- about FDCPA class actions.  Their topics include use of net worth of the debt collector as a defense, the applicability of contractual arbitration clauses and the qualifications of an individual plaintiff to be a class representative.

In this episode of The Debt Collection Drill, Moss & Barnett attorneys John Rossman and Mike Poncin discuss solutions for collection agencies leaving phone messages including the commonly used “there will be a five second pause” workaround message, issues with alleged third party disclosures, possible messaging premised on the FDCPA skiptracing provisions and new developments regarding bona fide error and the eavesdropping/consent defenses.

In this bonus episode of The Debt Collection Drill, Steve Thomson hosted John Rossman on June 18, 2011 on Minnesota Law presented by Moss & Barnett on WCCO Radio.  The topic was “Savvy Social Media and the Law”.

In this episode of The Debt Collection Drill, attorneys John Rossman and Mike Poncin examine the legality of using Facebook and text messages to collect debts and also discuss obtaining consumer consent before using email to communicate with a consumer.

In this episode of The Debt Collection Drill, attorneys John Rossman and Mike Poncin examine recent court decisions that reject FDCPA claims due to no evidence of damages or materiality.

In this episode of The Debt Collection Drill, attorney Michael Poncin leads an informative discussion with attorney John Rossman on recent case law developments and compliance strategies regarding the TCPA.

In the third installment of The Debt Collection Drill, Moss & Barnett Shareholders John Rossman and Michael Poncin discuss debt collectors’ biggest mistakes regarding State licensing violations.

Episode 2 of the monthly podcast series The Debt Collection Drill focuses on multiple collection calls and is titled “Debt Collection Harassment: How Many Calls is Too Many?” Each podcast in this series runs less than 10 minutes in length and features Moss & Barnett attorneys John Rossman and Michael Poncin providing sage tips for improving collections and compliance.

In the premiere episode of "The Debt Collection Drill," Moss & Barnett shareholders John Rossman and Michael Poncin discuss specific strategies for individual phone collectors to avoid lawsuits.